Dealerships, garages, distributors and even motor insurance companies are all using Prommt to improve their payments process while enhancing customer experience. In this article, we’ll explain exactly how.
Dealerships, garages, distributors and even motor insurance companies are all using Prommt to improve their payments process while enhancing customer experience. In this article, we’ll explain exactly how.
In this article, Prommt co-founder, Eileen Carroll shows how a ‘concierge commerce’ approach to payments with Prommt can deliver benefits beyond the hospitality sector.
In a recent study by Prommt of Irish Hotels Federation members, 85% of the hotels surveyed said that GDPR and PCI compliance was important in relation to payment processing. In the same survey, however, 62% of hotels said that they still took card information over the phone.
We recently surveyed Irish and UK hotels for their views on challenges and opportunities around payment communications. The results show that hotels are eager to improve in a number of areas.
Today’s hotel guests expect simple, frictionless payments. We sketch out our model of a better way to take guest payments, and how it can be implemented in just a few days.
Find out what customers expect from hotels in a digitally transformed world, and why some hotel companies are struggling to provide the online and mobile services guests want.
Discover what GDPR means for hospitality companies, and what needs to be done to ensure compliance to help avoid hefty fines and data breaches.
In this blog we explore how hotels can accelerate and secure guest payments using the latest “stored card” methods. The aim is to not only enhance the customer experience but also increase cashflow and efficiency for the hotel.
How do chargebacks work, why are they a big problem in the hospitality industry, and what hotels can do to stop them happening? Read our action plan.
In a world where a single bad review on TripAdvisor weakens a hotel’s online reputation, this article discusses a contentious touchpoint that hotels have full control over, their payment processes.
