Over the past decade, digital payment solutions and messaging apps have developed side-by-side at a blistering pace. Now, with the Covid-19 crisis acting as a catalyst for further change, the convergence of these technologies is coming to the fore. Here, Prommt CEO, Donal McGuinness looks at why message-based payment solutions will play a much bigger part in our new post-Covid reality.
Despite Covid-19, hardware stores and builders merchants are seeing a significant increase in demand. But operating within the public health guidelines on social distancing is no easy task. Many stores have moved to delivery-only or cash-free transactions. For those stores already using Prommt to support cashless deliveries, adapting to Covid-19 restrictions isn’t a challenge…
The rise of online, mobile and other forms of remote payment has been relentless. Cash has been declining for years. In retail, physical footfall has steadily decreased. And now, with the ongoing Covid-19 crisis across the globe, the need for merchants to provide fast, frictionless remote payment options is more pronounced than ever – and businesses that previously never would have needed such a function now find themselves in uncharted water.
We’ve received a number of client queries about service continuity against the backdrop of the current Covid-19 pandemic. As such, we thought we’d take the opportunity to address the issue here on our blog and to share some information about our established business continuity and disaster recovery processes. Prommt is, and will remain, fully operational.
Unfortunately, if you accept card payments, chargebacks are a fact of life. The chargeback process is designed to protect the cardholder. As a result, fighting chargebacks can seem like an uphill struggle for merchants. That said, getting hit with a chargeback doesn’t immediately mean a total loss. With a little knowledge, you can effectively fight chargebacks and win.
During a coronavirus outbreak, affected areas are likely to see significant reductions in footfall as people seek to avoid contact and exposure. The need for goods and services, however, will not decline. Thankfully, there are now more tools than ever before to help keep businesses running and essential goods and services flowing.
Dealerships, garages, distributors and even motor insurance companies are all using Prommt to improve their payments process while enhancing customer experience. In this article, we’ll explain exactly how.
In this article, Prommt co-founder, Eileen Carroll shows how a ‘concierge commerce’ approach to payments with Prommt can deliver benefits beyond the hospitality sector.
In a recent study by Prommt of Irish Hotels Federation members, 85% of the hotels surveyed said that GDPR and PCI compliance was important in relation to payment processing. In the same survey, however, 62% of hotels said that they still took card information over the phone.
We recently surveyed Irish and UK hotels for their views on challenges and opportunities around payment communications. The results show that hotels are eager to improve in a number of areas.
