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Innovating & Adapting to Covid-19

The COVID-19 crisis has presented unprecedented challenges, with businesses having been forced to shut or quickly scramble for new ways to do things. But as is often the case, the crisis has been a major catalyst for change and has sparked real innovation.

Prommt is helping businesses to re-open safely
Mobile Payments, News, Payments, Tech, Tips

Re-Opening Safely with Prommt

Prommt provides businesses with an easy, affordable and effective way to avoid cash and limit customer contact. Since the beginning of the current coronavirus crisis, the platform has seen a massive surge in interest from essential service providers such as doctors, pharmacies, vets and other care providers.

Covid-19 has accelerated the adoption of messagin and remote payments.
Mobile Payments, News, Payments, Tech, Tips

Message-based payments for the “New Normal”

Over the past decade, digital payment solutions and messaging apps have developed side-by-side at a blistering pace. Now, with the Covid-19 crisis acting as a catalyst for further change, the convergence of these technologies is coming to the fore. Here, Prommt CEO, Donal McGuinness looks at why message-based payment solutions will play a much bigger part in our new post-Covid reality.

Hardware client customer using tools paid for via Prommt
Mobile Payments, News, Payments, Retail, Tech, Tips

Helping our hardware clients to trade through tough times

Despite Covid-19, hardware stores and builders merchants are seeing a significant increase in demand. But operating within the public health guidelines on social distancing is no easy task. Many stores have moved to delivery-only or cash-free transactions. For those stores already using Prommt to support cashless deliveries, adapting to Covid-19 restrictions isn’t a challenge…

Mobile Payments, News, Payments, Tech, Tips

Remote Payments are More Important than Ever

The rise of online, mobile and other forms of remote payment has been relentless. Cash has been declining for years. In retail, physical footfall has steadily decreased. And now, with the ongoing Covid-19 crisis across the globe, the need for merchants to provide fast, frictionless remote payment options is more pronounced than ever – and businesses that previously never would have needed such a function now find themselves in uncharted water.

All systems are go at Prommt
News, Payments, Tech

Service Continuity During Covid-19

We’ve received a number of client queries about service continuity against the backdrop of the current Covid-19 pandemic. As such, we thought we’d take the opportunity to address the issue here on our blog and to share some information about our established business continuity and disaster recovery processes. Prommt is, and will remain, fully operational.

How to challenge chargebacks and win
Payments, Tech, Tips

How to challenge chargebacks and win

Unfortunately, if you accept card payments, chargebacks are a fact of life. The chargeback process is designed to protect the cardholder. As a result, fighting chargebacks can seem like an uphill struggle for merchants. That said, getting hit with a chargeback doesn’t immediately mean a total loss. With a little knowledge, you can effectively fight chargebacks and win.

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