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Hotel Phone Payments

62% of Hotels Still Take Card Payments over the Phone

In a recent study by Prommt of Irish Hotels Federation members, 85% of the hotels surveyed said that GDPR and PCI compliance was important in relation to payment processing. In the same survey, however, 62% of hotels said that they still took card information over the phone.

Hotels and Payments: Survey findings

We recently surveyed Irish and UK hotels for their views on challenges and opportunities around payment communications. The results show that hotels are eager to improve in a number of areas.

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