Prommt supporting contactless checkouts at Abbeyglen

Convenient, Contact-Free Checkouts for Hotels

The Abbeyglen Castle Hotel, situated in the beautiful landscape of Connemara, in Co. Galway has a reputation for comfort and splendour. During the Covid-19 crisis they wanted a way to enable guests to check out contactlessly, and approached Prommt for a solution. The biggest driver in the hotel’s decision to adopt Prommt was the system’s ability to help eliminate face-to-face transactions. As the hotel adapted to Covid-19 challenges, minimising physical contact was a key concern.

Contact-Free Payments for Field Teams on the Move

Carrying cash from job to job can be a major hassle – especially at a time when everyone is trying to minimise human contact wherever possible. And if you have to wait while a customer calls head office to make a payment over the phone, not only does this expose the business to the risk of fraud and malicious chargebacks, it’s also costing you valuable time. Irrespective of the type of service required, customers expect a frictionless payment experience. This is why many in the field have now adopted Prommt as their payment method of choice.

Covid-19 Customer Record Keeping for Contact Tracing

Using Prommt for Covid-19 Customer Record Keeping

Covid-19 customer record keeping is now a reality for businesses across the UK & Ireland.To assist in contact tracing efforts, businesses that are open to the people must maintain contact details and other records for every customer that enters the premises. Prommt is helping to simplify that process…

Safe & Contact-Free Hotel Payments

As hotels now focus on reopening safely, remote payments are more important than ever. Prommt can form a powerful part of your Covid-19 protocols, helping you to get paid quickly, conveniently and safely.

Doctor in mask conducting a video consultation

Best practice payments for doctors and medical centres

Covid-19 caused many general practice doctors and medical centres to review patient interactions and cash handling procedures. With many seeking safer best practice payment solutions such as Prommt. In this piece, we look at how Prommt helped many medical centres and surgeries to quickly adapt to the challenges.

Prommt is helping businesses to re-open safely

Re-Opening Safely with Prommt

Prommt provides businesses with an easy, affordable and effective way to avoid cash and limit customer contact. Since the beginning of the current coronavirus crisis, the platform has seen a massive surge in interest from essential service providers such as doctors, pharmacies, vets and other care providers.

Covid-19 has accelerated the adoption of messagin and remote payments.

Message-based payments for the “New Normal”

Over the past decade, digital payment solutions and messaging apps have developed side-by-side at a blistering pace. Now, with the Covid-19 crisis acting as a catalyst for further change, the convergence of these technologies is coming to the fore. Here, Prommt CEO, Donal McGuinness looks at why message-based payment solutions will play a much bigger part in our new post-Covid reality.

Hardware client customer using tools paid for via Prommt

Helping our hardware clients to trade through tough times

Despite Covid-19, hardware stores and builders merchants are seeing a significant increase in demand. But operating within the public health guidelines on social distancing is no easy task. Many stores have moved to delivery-only or cash-free transactions. For those stores already using Prommt to support cashless deliveries, adapting to Covid-19 restrictions isn’t a challenge…

Remote Payments are More Important than Ever

The rise of online, mobile and other forms of remote payment has been relentless. Cash has been declining for years. In retail, physical footfall has steadily decreased. And now, with the ongoing Covid-19 crisis across the globe, the need for merchants to provide fast, frictionless remote payment options is more pronounced than ever – and businesses that previously never would have needed such a function now find themselves in uncharted water.

How to challenge chargebacks and win

Unfortunately, if you accept card payments, chargebacks are a fact of life. The chargeback process is designed to protect the cardholder. As a result, fighting chargebacks can seem like an uphill struggle for merchants. That said, getting hit with a chargeback doesn’t immediately mean a total loss. With a little knowledge, you can effectively fight chargebacks and win.