Creating the Future of Fintech for Luxury Shopping Experiences with Prommt CEO Donal McGuinness

Tech Powered Luxury Podcast

In this episode, Prommt CEO Donal McGuinness dives into the world of mobile payments, luxury retail, and user experience, exploring how technology is revolutionising high-value transactions across industries.

If you’ve ever wondered how tech is shaping the way we shop for high-ticket items or how luxury retailers are making payments seamless for their customers, this episode is a must-listen!

Highlights:

• Payments in luxury need to evolve to match the elevated customer experience. Clunky, unbranded payment methods can ruin the luxury journey.
• Prommt is revolutionising payments by offering secure, branded mobile payment solutions that streamline high-ticket transactions via SMS, WhatsApp, and Zoom—making the checkout experience as seamless and premium as the service and customer experience that accompany the products.
• Social commerce is reshaping luxury retail. Platforms like WeChat, Instagram, WhatsApp, and TikTok Shop are now powerful sales channels, allowing luxury brands to engage and sell directly to consumers through these platforms.

“Someone said to me a while ago, ‘Well, I don’t even read news online anymore. If the news is important to me, it will find me.’ It’s the same with payments. So, if I am interested in various brands, no matter where I am looking, I should be able to seamlessly have that checkout experience served up to me, and that’s where I think we are going to go with these customers in luxury retail.” – Donal McGuinness, CEO at Prommt

Luxury brands are fully dedicated to creating an exceptional experience and seamless journey. From the moment you step into the boutique, there might be a glass of champagne waiting for you. A personalised selection of designs might be presented, tailored to your tastes, and AR filters allow you to virtually try on sunglasses and jewelry. Every detail of the shopping experience is thoughtfully crafted to make you feel exclusive and valued. Yet, one part of the journey is often neglected – the payment experience. And this is where Prommt step in.