“We started discussing pay by link facilities internally for West One Bathrooms after many complaints from our sales staff that many of our clients are very busy, and they would not always have the time to phone the showroom between 9-6 during the week to make the payment or come in to make the deposit or balancing payments. A lot of the time we would take payments in stages which means clients have to make multiple payments. With Pay By Link solutions we wanted to give our clients more flexibility to make the payment when its more suitable for them, in many cases late evenings or when they find spare couple of minutes. We work closely with Barclaycard for our payment solutions and banking, and during our conversations they recommended Prommt. A recommendation from your own bank is a strong signal, and surely nearly 2 years later Prommt hasn’t disappointed!”

“Prommt has had a really positive impact across several areas. Our payment process is now faster and more efficient, saving valuable admin time for our team. The improved security and professionalism have also enhanced customer confidence — we’ve seen fewer abandoned payments and smoother transactions overall. Internally, it’s given us much clearer reporting and accountability, which has been a big help for reconciliation and customer service follow-ups. Overall, it’s made payments simpler for both our staff and our customers.”

“Since we integrated Prommt, it has given us real peace of mind when interacting with new or remote customers, allowing the team to focus on the product rather than the technicalities of the payment. The platform offers a simple yet very efficient way to generate and send payment links. For our retail team, this can be done instantly while on the floor. The key added value is to make the payment a minor part of the conversation, meaning that our team has more of the customer’s time to focus on answering to their demands. The team immediately adopted the tool, seeing a real improvement in the customer journey.”

With the quick and easy launch of Prommt, multiple in-store users can now send secure, fully-branded, and personalised payment requests through various messaging channels. Prommt offers convenience during remote consultations, ensuring secure payment collection while preserving our brand identity. Pay by Bank reduces costs by eliminating card processing fees and chargebacks, and enables faster payments. It’s concierge commerce made simple.