Urban Hive Milano – Client Case Study in partnership with Adyen

Urban Hive Milano – Client Case Study in partnership with Adyen

Urban Hive Milano is a boutique hotel located in the heart of Milan, Italy, known for its modern design, exceptional hospitality and commitment to innovation. This Case Study in partnership with Adyen explores how the hotel transformed its payment operations with the help of Prommt’s paylink technology and Adyen’s secure infrastructure.

Before the integration, Urban Hive Milano faced challenges with manual payment processes that slowed down operations and impacted staff efficiency. To solve this, the hotel adopted Prommt’s paylink solution, seamlessly embedded into their OPERA Cloud PMS. This eliminated manual postings and introduced a fully automated, frictionless payment flow.

“The integration of Prommt paylinks directly into our OPERA Cloud PMS has completely transformed the way we manage payments,” says the team at Urban Hive Milano. “We no longer waste time on manual postings. Everything is automated and seamless. The system is incredibly easy to use, saving our team valuable time and providing our guests with a much smoother experience.”

This Case Study in partnership with Adyen highlights how Urban Hive Milano improved payment collection, reduced operational overhead and enhanced the overall guest journey. The solution aligns with the hotel’s brand values of trust, convenience and modernity, while also supporting staff productivity.

With Prommt’s intuitive interface and Adyen’s secure processing, Urban Hive Milano now benefits from a streamlined payment experience that reflects the future of hospitality technology. This Case Study in partnership with Adyen demonstrates how smart payment solutions can drive efficiency and guest satisfaction for forward-thinking hotels.