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Safe & Contact-Free Hotel Payments

Getting Back to Business

Covid-19 has presented enormous challenges across the industry but finally the focus is on getting back to business. Even now, however, as restrictions begin to ease, challenges will remain. Hotels and other hospitality businesses are developing comprehensive policies that protect both staff and guests during their stay. It will require an enormous effort but will be essential in avoiding further waves of infection and potential closures in future.

Securing Payments

Prommt provides hotels with an easy way to offer contactless payment options limiting face-to-face contact with the front desk. You can offer your guests a completely contactless way to pay, that isn’t impacted by €50/£45 card limits. Prommt can form a powerful part of your Covid-19 protocols, helping you to get paid quickly while offering your guests a reassuringly easy and secure way to pay. Here are just some of the ways in which Prommt can add to your Covid-19 reopening strategy:

Offer Contactless Checkout

Checkout doesn’t need to involve face to face contact or use of a PIN pad. Our branded SMS and Email payment links enable guests to make frictionless payments via a secure payment page embedded in your website. You can text a final bill to your guest while they are finishing their breakfast.

Automatic Charging

Our Autocharge feature allows you to get up-front authorisation for additional charges when guests make the initial booking. This is a great way to limit face-to-face transactions as you can apply the final room and service charges while the customer is still present, sending them a real-time receipt when a charge is incurred.

Reopen safely and protect your payments

Prommt enables your hotel to limit guest touch points without compromising the security of your payments. But enhancing your Covid-19 response using Prommt will also eliminate your exposure to fraud and chargebacks. Taking card information over the phone is risky, time-consuming and a data protection minefield. Prommt is ideal for securing bookings received via third-party platforms and eliminating the need to take credit card information on check-in.

As hotels set to reopen in the coming weeks, Prommt will continue to play an important part in helping our clients to avoid face-to-face transactions, limit contact and to operate safely. Book a demo today…