MPE Awards 2025

We’re thrilled to share that Prommt has been selected as a finalist for “Best Use of Open Banking for Payments” at the MPE Awards 2025! Our Pay by Bank solution is transforming high-value payments, making transactions faster, smoother, and more cost-effective. Our clients achieve payment success rates of over 93%, and some have reduced card fees by as much as 88%.

Being recognised for our impact in the payments industry is a true testament to our team’s dedication and innovation. We look forward to the awards ceremony and wish the best of luck to all the incredible finalists in our category!

Tech Powered Luxury Podcast

In this episode, Prommt CEO Donal McGuinness dives into the world of mobile payments, luxury retail, and user experience, exploring how technology is revolutionising high-value transactions across industries.

If you’ve ever wondered how tech is shaping the way we shop for high-ticket items or how luxury retailers are making payments seamless for their customers, this episode is a must-listen!

Highlights:

• Payments in luxury need to evolve to match the elevated customer experience. Clunky, unbranded payment methods can ruin the luxury journey.
• Prommt is revolutionising payments by offering secure, branded mobile payment solutions that streamline high-ticket transactions via SMS, WhatsApp, and Zoom—making the checkout experience as seamless and premium as the service and customer experience that accompany the products.
• Social commerce is reshaping luxury retail. Platforms like WeChat, Instagram, WhatsApp, and TikTok Shop are now powerful sales channels, allowing luxury brands to engage and sell directly to consumers through these platforms.

“Someone said to me a while ago, ‘Well, I don’t even read news online anymore. If the news is important to me, it will find me.’ It’s the same with payments. So, if I am interested in various brands, no matter where I am looking, I should be able to seamlessly have that checkout experience served up to me, and that’s where I think we are going to go with these customers in luxury retail.” – Donal McGuinness, CEO at Prommt

Luxury brands are fully dedicated to creating an exceptional experience and seamless journey. From the moment you step into the boutique, there might be a glass of champagne waiting for you. A personalised selection of designs might be presented, tailored to your tastes, and AR filters allow you to virtually try on sunglasses and jewelry. Every detail of the shopping experience is thoughtfully crafted to make you feel exclusive and valued. Yet, one part of the journey is often neglected – the payment experience. And this is where Prommt step in.

Partnership Announcement

Chargebacks911, a global pioneer in chargeback prevention and management solutions, announce their official partnership with Prommt, a leading innovator in cloud-based, remote payment solutions, providing large enterprises with a comprehensive, end-to-end solution that helps to protect against chargeback fraud and misuse.

Prommt’s innovative card and open banking payment solution has been pivotal in empowering merchants to secure remote customer payments efficiently and securely. Combining Chargebacks911’s industry-leading post-transaction solutions with Prommt’s remote payment platform, position merchants — especially those within sectors that experience high rates of chargebacks such as hospitality — in a stronger position to further strengthen their defense against chargebacks and reduce exposure to card fraud.

The Paypers – Global Ecommerce Report 2025

Prommt is highlighted in the latest report from The Paypers as a top Payment Orchestration Provider helping Ecommerce businesses succeed across Europe.

Fintechna

The way people shop has evolved, and so have their expectations. Today’s consumers don’t see separate channels; they see a single, unified brand. They want a frictionless journey that flows effortlessly between digital and physical touchpoints – from discovering products on social media and reading online reviews, to seeing items in-store and completing purchases via mobile apps. Delivering this cohesive experience isn’t just a competitive advantage anymore; it’s the baseline expectation.

Payments used to be a transactional necessity but now 70 percent of consumers across all generations prioritise having access to their preferred payment option when choosing where to shop. It’s a defining part of the customer experience. As the final step in the purchasing journey, the payment process shapes perceptions of your brand and influences whether customers will return. Millennials and Gen Z are especially quick to abandon purchases if their preferred payment method isn’t available.

Providing endless payment options may seem like a winning strategy, but too much choice can overwhelm customers, leading to frustration and higher abandonment rates. The smarter approach is to offer a selection of payment methods tailored to your audience, region, and industry. Above all, payments must be secure, intuitive, and seamless.

Businesses with strong omnichannel payment strategies boast an average customer retention rate of 89 percent, compared to just 33 percent for those without. Adam Ball, CCO at Prommt, discusses four strategies to unlock the full potential of omnichannel payments.

Electronic Payments International

In today’s dynamic retail environment, shopping is no longer confined to a single channel. Customers seamlessly navigate between digital and physical touchpoints – discovering products on social media, reading reviews online, visiting stores to see items firsthand, and completing purchases on mobile apps. In fact, 60% of UK shoppers, visit physical stores to view products even if they intend to buy online. This interconnected journey has shifted from being a luxury to an expectation.

To meet these evolving demands, an omnichannel payment strategy is indispensable. They enable retailers to create a unified and flexible shopping experience, allowing customers to transition between channels without losing their transaction history or preferences. Whether shopping online, in-store, or through an app, customers expect payment options that align with their preferences – delivered through a consistent, branded, and frictionless checkout experience.

A strong omnichannel payment strategy goes beyond the purchase, covering the entire customer journey, including returns and refunds. Businesses that adopt these strategies improve customer satisfaction and retain an average of 89% of their customers, compared to just 33% for those with weaker approaches. Adam Ball, CCO at Prommt, shares three practical ways retailers can optimise their payment strategy to meet customer expectations.

E-Commerce Times

“Open banking continues to make waves in financial services, driven by a growing variety of use cases for instant payments and payouts. As we head into 2025, fraud prevention and data security remain top priorities for open banking payments, with new regulatory directives and legislation set to enhance privacy, security, and the overall ecosystem,” says Donal McGuinness, CEO at Prommt.

In his latest interview with the ECT News Network, Donal dives deep into fintech’s pivotal role in remote payments and driving Pay by Bank adoption. He shares insights on the opportunities and challenges of this evolving landscape as commerce continues its shift toward a cashless economy.

Read the full interview to learn how open banking is shaping the future of finance.

Business Age

Customers expect payments to be reliable, secure, and convenient. Simplicity is key: fewer steps mean less friction, and less friction leads to higher conversion rates.

Retailers must address key questions to meet these demands: How can I ensure a secure checkout across all customer touch points? How can I tailor payment options to individual purchases? How can automation streamline the process? And how can I use clear branding and contextual cues to build trust and reduce fraud?

With the holiday season upon us, now is the perfect time to optimise your payment strategy. In his latest op-ed for Business Age, Adam Ball, CCO at Prommt, shares five essential strategies to enhance payment experiences and drive sales.

European Business Magazine

“The future of payments isn’t about one solution replacing another; it’s about giving merchants and payers the flexibility to choose the best option for their needs,” writes Donal McGuinness, CEO at Prommt.

As payment technology evolves, so does the way we use cards. Mobile and contactless payments are becoming the norm, and wearable tech – like Apple Watches, fitness trackers, rings and keychains – makes paying with just a tap even more convenient.

Payment innovation isn’t about replacing card payments, but enhancing them.

In his latest op-ed for European Business Magazine, Donal discusses why card payments remain relevant, even as consumers and businesses embrace new payment options like open banking.

Irish Tech News

“Deliver a great experience, and customers will buy more, stay loyal, and spread the word. But what defines a great experience? Convenience, choice, and consistency,” writes Adam Ball, CCO at Prommt, in his latest op-ed for Irish Tech News.

Offering choice is important, but too many options – like a checkout packed with 20 payment methods – can lead to confusion and cart abandonment. Instead, businesses should focus on a few secure, convenient digital payment options that seamlessly integrate into their omnichannel strategy.

Businesses with a strong omnichannel approach can see up to an 89% boost in customer retention. In his article, Adam shares three actionable methods for implementing effective omnichannel payments.