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Prommt is helping hardware stores, builders providers and timber merchants across the UK and Ireland to do more business by providing a simple and secure way to take card payments over the phone.
In an age of e-commerce, the ability for customers to order online, anytime and anywhere, is critical. In some sectors, however, online shopping isn’t always straightforward.
Whether you’re selling products with variable prices that change regularly, like construction materials, or dealing with a customer base who haven’t got time to log in and fill a virtual basket, like busy tradespeople, sometimes customers just prefer to pick up the phone.
As a result, hardware stores, builder providers and timber merchants are all businesses that still need to take a lot of card payments over the phone.
Taking phone payments, however, presents challenges for these merchants:
No one wants to turn away business but in an industry where high-value goods are delivered great distances and where time is of the essence, that is what happens every day. Many hardware providers and builders merchants regularly have to turn down orders from first-time clients for fear of falling victim to fraud and being hit with chargebacks.
Thankfully, Prommt is now helping merchants in this industry to do more business. Our payment request platform allows clients to send secure, personalised payment links directly to customers via email, text or chat.
Prommt’s easy and intuitive web-based interface allows staff members to instantly ping payment requests to customers via the channel that works best for them. Each link directs to a personalised 3-D secure payment process that protects the merchant from chargebacks and makes things easier for the customer.
Prommt is a great way for merchants to lower costs, save time and minimise chargebacks but it’s a great solution for customers too:
Ultimately, Prommt provides both merchants and their customers with a quicker, slicker and more secure way to handle payments.
If you would like to see how Prommt can transform your payment processes contact us for a demo today.
Prommt provides organisations of all sizes with a faster, more secure way to collect payments. Our platform reduces the risk of fraud and chargebacks, and helps keep you GDPR-compliant.
Secure & Compliant – No card details are passed between you, your customers or your staff, so the risks of card numbers being stolen or compromised are greatly reduced.
Get Paid Faster – Prommt is your companion in eliminating offline payments while still getting paid quickly. It helps you stay on top of all direct card payments requested and received.
Customer Satisfaction – Safe and convenient, Prommt puts the customer in control with a fully transparent and frictionless payment experience. Prommt can also provide guests with the ability to make payments across multiple currencies.
Clear Communication – Send branded, personalised payment requests by SMS and email as well as automatic receipts and notifications.
Reduce Fraud and Chargebacks – Prommt takes risky telephone and other offline payments through an online, 3-D Secure payment process.
Easy Integration – Prommt connects to your existing payment gateway while our API allows you to connect to your property management, CRM and booking systems.
Prommt provides hotels with an efficient, affordable and feature-rich solution for managing telephone payments. It is easy to adopt and even easier to use. A free, 15-minute demo will show you exactly how Prommt can transform the way your business requests, collects and manages payments.
Prommt is the smart way to request, accept and track payment from your customers. We help businesses of all sizes save time, reduce costs, and get paid faster.
8 Castlewood Place, Rathmines, Dublin 6, Ireland – D06 H959