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How Hotels Use Prommt’s OPERA Integrated Pay by Link Solution to Send Secure Payment Requests
For years, hotels focused their digital investment on guest facing touchpoints such as mobile check in, digital keys, and personalised communication. But while the front end evolved, the payment experience remained largely unchanged.
That is now changing. Remote payments have moved from a convenience to a strategic capability. And at the centre of this shift is Prommt’s OPERA Integrated Pay by Link solution, which is rapidly becoming the engine powering a new standard for secure and efficient hotel payments.
The Rise of Remote Payments as a Hospitality Imperative
Remote payments are becoming a core operational requirement for hotels that want to protect revenue, reduce fraud, and deliver a more confident guest experience.
Hotels are recognising that the traditional card on file model exposes them to unnecessary risk. Manual card-not-present transactions slow down teams and create friction for guests and are highly prone to future dispute and chargebacks. Remote payments solve these challenges by giving hotels a secure and professional way to collect payment before arrival.
This shift is driven by the expectations of modern travellers who want the same secure digital payment experience they use in every other part of their lives.
Prommt’s OPERA Integrated Pay by Link solution
Prommt’s OPERA Integrated Pay by Link solution is redefining how hotels manage payments. By connecting directly into OPERA, Prommt turns the PMS into a powerful payments hub where reservations, finance, and guest communication come together in a single flow.
This is a fundamental change. Instead of switching between systems or relying on manual processes, hotel teams can trigger secure payment requests directly from OPERA. Payments post back into the reservation in real time. Finance teams gain clarity. Front office teams gain confidence. Guests gain a seamless and secure experience.
The End of MOTO Payments
The industry has long accepted the risks of collecting card details by phone or email. Prommt’s OPERA integrated pay by link solution replaces this outdated practice with a secure and branded payment experience.
Hotels can now send professional payment requests for pre arrival payments, group deposits, event bookings, and last minute confirmations. Guests complete the payment through a secure, fully branded hosted page. This streamlined flow removes manual work, reduces errors and sharply reduces chargeback and fraud risk, while providing instant confirmation that updates the guest folio, comments and traces with a full audit trail.
Group Bookings Gain a New Level of Financial Control
Group bookings have always been high value and high complexity. Payment collection is one of the most challenging parts of the process. Prommt’s OPERA integrated solution brings structure and clarity to this space.
Hotels can send centralised payment requests for group blocks. They can automate reminders. They can track who has paid and who has not. They can reconcile payments directly into OPERA without manual intervention.
This level of control was not possible before. Prommt is giving hotels a new way to manage group revenue with confidence.
Why Prommt Is Becoming the Engine Behind the Industry Shift
Prommt is already the hospitality industry preferred choice, built around the real operational needs of hotels.
Prommt enables hotels to send secure and branded payment requests that reflect the identity of each property. These requests can be triggered automatically from OPERA based on Rate Codes or sent manually for individual upsells and other guest needs. This gives hotels complete flexibility while keeping every interaction consistent and secure.
Prommt’s deep OPERA integration also posts payments back to the PMS automatically. It updates the guest folio, comments, and traces in real time and provides a complete audit trail. This removes manual steps, reduces errors, and significantly lowers the risk of chargebacks and fraud. It gives reservations, finance, and front office teams a level of clarity and confidence that traditional card not present processes could never deliver.
- Supports the full remote payment journey
- Delivers secure remote payments
- Automates payment request workflows
- Supports email, SMS, and WhatsApp
- Reduces fraud and chargebacks
- Posts payments back into OPERA in real time
- Elevates the guest experience with branded payment journeys
Prommt also integrates with all major payment gateways including Freedompay, Elavon, Cybersource, Shift 4, Adyen, Planet, Global Payments, Worldpay, and many more.
Prommt
Prommt has been carefully selected by the world’s best resorts and hotels across Ireland, the United Kingdom, Spain, Italy, France, Hungary, Switzerland, Belgium, Germany, the United States, and Canada.
This includes iconic properties such as Ashford Castle in Ireland, Urban Hive Milano in Italy, and The Rock Hotel Gibraltar. Check out our cases studies here.