Payment Solution for Builders Merchants

Builders Merchants

Builders merchants often struggle with slow, costly, and inefficient payment processes that hold back business.

Prommt empowers builders merchants to modernise their payment processes with secure, branded and flexible solutions including Pay by Bank for instant, low cost account to account transactions that improve cash flow, reduce costs and deliver a smoother customer experience from order to collection.

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Addressing Key Pain Points

Digital Transformation

The need to modernise payments – online, offline and in person payments

Behind on Open Banking Readiness

Creates inefficiencies as rivals gain efficiency and margin advantage

Impact of Fraud & Chargebacks

Card not present payments expose Builders Merchants to rising fraud and costly disputes

High Cost of Card Payments

Increasing card fees and high-value card transactions, e.g. events and weddings significantly impact margins

Manual Payment Processes & Disconnected Systems

Increases admin burden and slow down transactions

Customer Expect Seamless Digital Journeys

Lack of seamless, branded digital journeys impact satisfaction and trust

Fast, Secure & Seamless

Collect payments quickly and securely. Send payment requests via SMS, email, or chat. Offer a seamless way to pay in seconds.

• Offer both card and Pay by Bank options through a single platform
• Use smart orchestration to present the right payment method based on value, customer type, or location
• Reduce fraud, chargebacks, and administrative overhead
• Ensure compliance with PCI, GDPR, PSD2, and other global regulations
• Gain real-time visibility and reporting across all transactions

Why Prommt?

Flexible Payment options offer customers choice. Pay by Bank and Pay by Link, with requests sent instantly via SMS or email.
Operational Efficiency. Automated credit control and smart orchestration reduce the time and cost of collecting payments.
Trusted and Secure. Customers complete payments through a secure, branded checkout page, reinforcing confidence.
Faster Cash Flow. Get paid before delivery, reduce arrears, and accelerate order processing.
Smarter Staff Utilisation. Free up staff from manual payment chasing and reconciliation, allowing them to focus on sales and service.

Building Stronger Businesses

With Prommt, Builders Merchants achieve measurable results:

Secure payments before delivery
Increase profitability by reducing card fees and fraud losses
Deliver a seamless, branded payment journey that builds customer trust
Improve operational efficiency with automated credit control and real-time reporting

Hardware and Builders Merchants

Prommt integrates to many leading Hardware and Builders Merchants systems including Border’s CounterAct, Agility from DMSi and Epicor.

Trusted by industry-experts

“Since implementing Prommt, we have seen a clear improvement in both payment times and customer experience. Payments are now received significantly faster, with enhanced visibility and tracking, making reconciliation and day-to-day management far more efficient for staff. The introduction of card payments has also increased flexibility for customers when exploring housing upgrades, as the system now supports a wider range of payment options, including credit cards.”

Reduce costs with Pay by Bank

Pay by Bank is transforming how builders merchants handle payments.

Reduce Costs. Avoid card processing fees and eliminate costly chargebacks.
Streamline Payments. Customers pay directly from their bank account in seconds, with instant confirmation.
Enhance Security. Payments are protected by open banking protocols and real-time authentication.
Improve Customer Experience. No more mistyped account numbers or manual transfers. Customers pay from the comfort of their mobile banking app.

Check our latest Cases Studies:

Ready to get started?

We are available 24/7 to help your payments perform at a world-class level.

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