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Autocharge

Secure, compliant card-on-file payments

With our Autocharge feature, you can store your customers’ card details securely, and make charges direct to their card simply and with your customers’ consent.

How it works

With Autocharge, card-on-file payments are easier and safer than ever.

Activate

Send a payment request with the Autocharge permission checkbox enabled so they can opt in and provide consent.

Charge

Any new autocharges will be automatically charged without the need for authorisation and a receipt will be issued via email or sms.

Self Serve

Your customer has instant visibility on any charges applied and they can update their details or cancel further payments.

Build trust & loyalty

Make it as easy as possible for returning customers to pay with a safe and compliant way to manage consent and store their card details for future payments.

“If a corporate guest is staying and they use more funds which would be added to their end-of-visit charge, the reservations team can let reception know they can take more payment through Prommt’s Autocharge facility. This is a big improvement on having to chase guests for authorisation.”

Ammar Khurshid
Assistant Financial Controller | Castleknock Hotel

Convenient payments with absolute confidence

Prommt gives you all of the tools to help you stay GDPR and PSD-2 compliant. This means you and your customers get all of the benefits of card-on-file payments without worrying about managing this sensitive data.

Complete customer control

Your customers’ payment cards are stored securely in a Level-1 PCI compliant environment and your customers are notified each time you make a charge, enabling them opt-out at any stage.

Autocharge advantages

Tokenisation

Secure, PCI-compliant off-site card storage.

Automation

Automated receipts, alerts and messages.

Self-Service

Customers can easily edit info & consent.

More ways to use Prommt

Recurring Payments

Prommt takes the hassle out of ongoing subscriptions with an easier and more flexible alternative to direct debit that allows you to create recurring payment plans in just a few clicks.

Team Management

Prommt is built for scale. That means managing large, complex teams across hundreds of individual locations is all par for the course.

See Prommt in action

Prommt will transform how your business requests and collects payment from your customers

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