Read our blog about 'Re-opening safely with Prommt'
We’ve received a number of client queries about service continuity against the backdrop of the current Covid-19 pandemic. As such, we thought we’d take the opportunity to address the issue here on our blog and to share some information about our established business continuity and disaster recovery processes.
Prommt is, and will remain, fully operational.
We understand the important part that Prommt plays in our clients’ daily operations and we realise that our ability to deliver a consistent and dependable service is vital. As such, we’ve always been conscious of the need to have reliable contingencies in place.
Early on, we developed comprehensive disaster recovery and business continuity plans. These plans ensure that our clients can continue to rely on Prommt regardless of the challenges the next weeks and months may present.. Here are just some of the ways we are prepared for a scenario like this:
As a digital platform, we are lucky. We have the ability to handle operations anywhere and we can react quickly. But we realise that this situation looks likely to significantly impact businesses in many sectors across the world. So, we understand client concerns in this regard. We are, however, confident that access to Prommt and the service we provide will not be impacted during this public health emergency.
We fully appreciate that businesses are now putting plans in place and working to establish the readiness of important partners and suppliers. Our customer success, support, and technical teams are standing by to help you with any needs. So, if you need any further information in relation to our preparedness, please don’t hesitate to get in touch.
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8 Castlewood Place, Rathmines, Dublin 6, Ireland – D06 H959