Edgar, Dunn & Company

Donal McGuinness features in this month’s Leadership Interview series with Martin Koderisch, Principal at Edgar, Dunn & Company. Donal talks about his career, Prommt’s value proposition, growth plans, and the evolution of open banking in Europe.

4i Magazine

Donal McGuinness, CEO at Prommt, shares his insights on Open Banking, and how investing in today’s technology enables retailers to meet consumer expectations and better adapt to tomorrow’s market fluctuations.

Open Banking enables merchants to protect margins, which is particularly relevant in a challenging economic climate. In addition, it offers an easier, more streamlined process of accepting bank payments compared to manual bank transfers, resulting in a further reduction of operational overhead. Donal shares key findings based on client adoption of Prommt’s Pay by Bank.

Finance Derivative

Open Banking is bringing greater security, speed, and personalisation to guest payments across all areas of hospitality. Whether it’s reservations, meetings and events, food and beverage, or spa, open banking helps hotels protect their bottom line, reduce operational overhead and meet evolving consumer expectations head-on. Cards are still critically important, but offering guests choice is the key, especially where the transaction value is high.

“With an advanced pay-by-link service supporting both card and instant account-to-account bank payments, hotels can easily bring their checkout to wherever is most convenient for their guests – via SMS, WhatsApp, email, or web chat,” writes Donal McGuinness, CEO of Prommt

Many luxury retailers’ staff use phone consultations and web chats for more personal shopping assistance to guide customers through their buying journey or to take a deposit. Similar to e-commerce transactions, these purchases demand a frictionless and flexible payment experience – one that doesn’t hinder the joy of shopping while protecting the customer and merchant from fraud.

Adam Ball, CCO at Prommt, explains how Prommt empowers retailers to efficiently request, collect and track remote payments through card and Open Banking transfer.

Business Age

While changing customer behaviours may have taken 10 years at the turn of the century, it is now taking 36 months – or even less. Consumers have a desire for convenience and frictionless purchase experiences, they are routinely transacting online, are familiar with 3D secure and SCA steps (Strong Customer Authentication) and typically use a mobile banking app.  Added to this, is the arrival of Open Banking payments.

With market conditions driving change and consumers & merchants willing to embrace change, Prommt is perfectly positioned to disrupt the remote payments market. Donal McGuinness, CEO at Prommt, reveals his thoughts on what the future holds for Prommt and the world of remote payments.

In this episode, Martin Koderisch of Edgar, Dunn & Co. speaks to Lorraine Fahy, CMO at paytech Prommt. Prommt is a leading SaaS platform that enables businesses to request, collect and track remote payments from customers with secure and personalised payment links that can be sent via email, text as well as from with in chat and messaging apps. Customers are then given the choice to pay by card or by account-to-account bank transfer (Pay by Bank) that leverages new Open Banking technologies.

In our conversation, Lorraine expands on the company’s growth journey to date and plans for the US market.

The Overview, HOSPA

Holidaying at home continues to grow in popularity since its surge during the pandemic, as recent studies highlight 81% of British hotel guests plan to stay at a UK hotel in 2023. Learn how innovation in remote payments reduce costs, protect margins and drive profitability – especially amid the challenges faced by the hospitality industry today such as inflation, energy costs, rising interest rates, staffing shortages and supply chain disruptions.

The Hardware Journal

Prommt is delighted to be featured in the Feb 2023 issue of Hardware Association Ireland’s The Hardware Journal, where CEO Donal McGuinness highlights how Open Banking payments generate significant business impact for hardware stores and builders’ providers. This is a great payment option that is perfectly suited for high value sales, helping merchants to significantly reduce card processing costs and fraud.

By Eileen Carroll, Púca CEO & Prommt Co-Founder

It’s disconcerting to give your card details to someone on the other end of the line and not know if they’re writing them down or entering them into a card terminal. It’s also frustrating when you’re trying to complete a purchase online and the person assisting you doesn’t stay on the line to help you finish the payment. These poor experiences can unfortunately lead to lost business and unhappy customers.