Customer Success Story
“Johnsons Jewellers provide exceptional service in-person, over the phone, and online. With the quick and easy launch of Prommt, multiple in-store users can now send secure, fully-branded, and personalised payment requests through various messaging channels. Prommt offers convenience during remote consultations, ensuring secure payment collection while preserving our brand identity.
Pay by Bank reduces costs by eliminating card processing fees and chargebacks, and enables faster payments. It’s concierge commerce made simple.”
Libby Johnson, Director at Johnsons Jewellers
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“Prommt helps us reduce costs and protect our business against losses due to late returns, damage & theft, by supplementing in-store or over the phone consultations with an easy, secure and more convenient way to pay. We would highly recommend Prommt to any business that wants to significantly improve their customers’ remote buying experience.”
Ray Menton, Manager at ME Plant Hire
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“Pay by Bank allows Wilsons Auctions to leverage the latest in remote payments innovation, and protect our margins by eliminating card processing fees and reducing fraud, chargebacks & payment administration. We are pleased to offer Pay by Bank as the default payment option in most payment transactions today and our customers are embracing it wholeheartedly.”
Paul Clarkin, Finance Director at Wilsons Auctions
Download PDFPay By Bank (PBB) is a game changer for many of our clients. Over the past few months, a wide range of our clients have adopted our Open Banking payments capability as an optional and in some cases, the default payment method when requesting and instantly collecting high-value payments with zero card processing fees. We are sharing our key findings to date in this latest client insights paper.
Highlights include:
From processing ticket sales and F&B services remotely to catering to fans with special needs, minimising payment friction nurtures brand loyalty and generates opportunities for revenue growth. However, it also exposes brands to numerous risks if not handled responsibly.
Writing down card details or asking customers for card details over the phone/email is not compliant with GDPR regulations, renders businesses susceptible to card fraud & chargebacks, and is an unpleasant experience for both the customer and employee involved. What are the challenges and opportunities in remote payments? How can sports clubs effectively combat fraud, build payment resilience and drive profitability?
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