Leading Hotels
Choose Prommt

Prommt streamlines and secures the remote payment process, protecting hotel revenue from chargebacks and card fraud and delivers a premium brand-consistent payment experience for guests. Prommt is a feature-rich advanced paylink platform,  with full integration to OPERA available, tailored to meet the needs of luxury hotels and resorts.

Talk to sales

remote payment solution for hotels

Designed for Oracle OPERA

Effortless payments direct from your PMS

Prommt offers seamless integration with Oracle OPERA v5 and Cloud, solving one of the biggest challenges for hospitality businesses: manual payment posting and reconciliation. With Prommt payments are automated, secure, and instantly reflected in the property management system.

  • Automatically or manually send payment requests direct from OPERA
  • Automated posting back to OPERA with updated balance of Guest Total, eliminating manual entry
  • Updated comments & traces providing a full audit trail
  • Trigger automated payment requests based on specific rate codes
  • Manage payments for deposits, upsells, and group bookings seamlessly within the PMS
  • Provide staff with instant visibility on payment status, improving efficiency and guest service

Check out Prommt’s listing on ORACLE Cloud Marketplace here.

Book a Demo

Solving Key Pain Points

Chargeback & Payment Fraud

High volume of card not present payments expose hotels to rising fraud and costly disputes

Manual Payment Processes

Legacy systems often require manual intervention and increase admin burden and PCI compliance risk

Ensure Compliance

Avoid potential security risks, reduce fraud, ensure compliance and protect against risk of breach and penalties

High Cost of Card Payments

Increasing card fees and high-value card transactions, e.g. events and weddings significantly impact margins

Extend your Brand to the Payment Journey

Every interaction, including payments should reflect your hotel’s signature service. A payment link journey must feel like an extension of their stay

A Disconnect Between the PMS and Payments

Without seamless integration, remote payments are a time-consuming and error-prone manual process

Delivering Impact

Solving the most common challenges hotels and resorts face with remote guest payments:

Significantly reduce fraud based chargebacks. Many properties report zero chargebacks since implementing Prommt

Reduce card processing fees by an average of 25% as transactions move from non-secure to secure transactions

Advance deposits are secured earlier, improving occupancy and reducing last-minute cancellations

Guests enjoy branded, tailored payment journeys that reflect the hotel’s standards of service

Payment posting into Oracle OPERA is automated, eliminating manual processes

Finance teams gain real-time reporting and insights into payments, refunds, and deposits

Compliance with PCI-DSS, SCA, and GDPR ensures guest data is always protected

Trusted by Leading Hotels and Hospitality Brands

“Since implementing Prommt, we’ve seen a significant increase in advance deposits, allowing us to secure bookings early. The ability to tailor payment requests and secure payment journeys to align with our brand has elevated the guest experience. What truly stands out is the time we’ve saved – manual processing is a thing of the past, with payments now automatically updated in OPERA in real time. The integration has also made daily transaction balancing effortless for our Finance team. And with the intuitive reporting dashboard, we now have valuable insights into payments and refunds, streamlining financial management like never before.”
Anne WrigleyGroup Director of Finance at Red Carnation Hotel Collection
"With Prommt, risky telephone and other remote transactions are now streamlined into a simple, secure online process – enabling faster payments, improving cash flow, and ensuring data compliance. We’ve significantly reduced chargebacks, fraud, and the time spent chasing payments. Within six months, processing payments via OPERA Cloud have driven a significant increase – more than double – in the payment volumes being facilitated by Prommt at the hotel. We highly recommend Prommt to any hotel looking to save time, reduce costs, and optimise their payment processes while delivering a superior guest experience."
Jane Swinbank-SmithHead of Finance | The Rock Hotel Gibraltar
“The integration of Prommt paylinks directly into our OPERA Cloud PMS has completely transformed the way we manage payments. We no longer waste time on manual postings, everything is automated and seamless. The system is incredibly easy to use, saving our team valuable time and provides our guests with a much smoother experience.”
Urban Hive Milano Milano, Italy

Reduce costs with Pay by Bank

Prommt uses Open Banking Payments to enable seamless account to account payments within the EU. It is fast and simple and unlike cards, does not have scheme or interchange fees, or chargeback related risks. In hospitality, Pay by Bank is perfect for high value payments such as weddings and events.

  • Lower payment costs by reducing card fees
  • Improve cash flow with instant settlement
  • Reduce fraud risks and chargebacks with secure, bank-level authentication
  • Replace cumbersome bank transfers with a seamless, instant payment journey. Payments are completed via the guests’ mobile banking app.
Learn More

Ready to get started?

We are available 24/7 to help your payments perform at a world-class level.

Request a Demo